Shipping Policy

Thank you for shopping with Kalavriti!

At Kalavriti, we are committed to providing you with a seamless shopping experience, including prompt and reliable delivery of your craft items. This Shipping Policy outlines our shipping practices and guidelines to ensure that you understand how and when your order will reach you.

Shipping Locations

We currently offer shipping to locations within India. Unfortunately, we do not ship internationally now. We are continuously exploring options to expand our shipping areas, so please check back for updates.

Shipping Methods and Delivery Times

1. Shipping Methods: We partner with trusted courier services to deliver your orders. The shipping method used may vary depending on your location and the size of your order. The available shipping options will be displayed at checkout.

2. Delivery Times: Delivery times can vary based on your location and the shipping method selected. Typically, orders are processed and dispatched within [1-3] business days from the date of purchase. Delivery times are estimated as follows:

· Metro Cities: 3-5 business days

· Non-Metro Cities: 5-7 business days

Please note that these are estimated delivery times and actual delivery may vary due to factors such as weather conditions, public holidays, or logistical issues.

Shipping Charges

· Standard Shipping: Shipping charges are calculated based on the weight, dimensions, and delivery location of your order. The total shipping cost will be displayed during the checkout process before you confirm your purchase.

· Free Shipping: We may offer free shipping promotions sometimes. If you qualify for free shipping, the discount will be applied automatically at checkout.

Order Processing

· Order Confirmation: Once your order is placed, you will receive an order confirmation email with details about your purchase and estimated delivery time.

· Order Processing Time: Orders are typically processed within [1-2] business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Tracking Your Order

You can track the status of your order using the tracking number provided in your shipping confirmation email. Visit the courier’s website and enter the tracking number to see real-time updates on your shipment’s progress.

Delivery Issues

· Address Accuracy: Please ensure that you provide accurate and complete shipping information when placing your order. Kalavriti is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

· Delivery Delays: While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, traffic, or courier delays may affect delivery times. If you experience a significant delay, please contact our customer support team for assistance.

Refunds and Exchanges

For information about returns and exchanges, please refer to our Refunds Policy (https://kalavriti.com/policies/refund-policy) page. If you have any questions or concerns about your order, our customer support team is here to help.

8. Contact Us

If you have any questions regarding our shipping policy or need assistance with your order, please contact us:

Kalavriti Pvt. Ltd Email: info@kalavriti.com Website: www.kalavriti.com

Address: GC-52, 5th Floor, Aditya Gold Crest Tower Vaibhav Khand, Indirapuram, Ghaziabad Uttar Pradesh 201014

 

Thank you for choosing Kalavriti. We appreciate your business and look forward to delivering your beautiful craft items to you!