Privacy Policy

At Kalavriti, we are deeply committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. As a company that values your trust, we believe it is important to be transparent about how we collect, use, and safeguard your information. This Privacy Policy provides a comprehensive overview of our practices and your rights regarding your personal data when you visit our website www.kalavriti.com and make purchases from our online store.

Information We Collect

When you interact with our website, we collect various types of information to provide you with a seamless and personalized experience:

Personal Information: This is information that you provide to us directly, such as when you create an account, place an order, or contact our customer service team. It includes:

· Name: To address you properly and personalize your experience.

· Email Address: To send order confirmations, updates, and respond to inquiries.

· Phone Number: For contact regarding your orders or if there are any issues with delivery.

· Shipping Address: To ensure your orders are delivered accurately and promptly.

 

Payment Information: To process your transactions securely, we collect payment details such as:

· Credit Card Number: For transaction processing. This information is handled by our secure payment processors and is not stored on our servers.

· Expiration Date: To validate your payment method.

· Billing Address: To verify your payment information and prevent fraud.

 

Usage Data: This includes information on how you interact with our website, which helps us understand how our site is used and identify areas for improvement. This data may include:

· IP Address: To determine the geographic location from which you access our site.

· Browser Type and Version: To ensure compatibility and optimize website performance.

· Pages Visited and Time Spent: To analyze your navigation patterns and improve our website’s functionality.

· Referral Source: To understand how you found our website and assess the effectiveness of our marketing efforts.

How We Use Your Information

We use the information we collect to enhance your experience with Kalavriti and provide you with the best possible service. Specifically, we use your data for:

· Order Processing: To fulfill your orders accurately and promptly, including managing shipping, handling returns, and addressing any issues with your purchases.

· Customer Support: To provide assistance and resolve any questions or concerns you may have regarding our products or services. This includes responding to emails, phone calls, and live chat inquiries.

· Marketing and Promotions: To keep you informed about our latest products, special offers, and exclusive deals. If you have opted in to receive marketing communications, we will send you promotional emails or newsletters. You can opt out of these communications at any time by following the unsubscribe instructions provided in each email.

· Website Improvement: To analyze how our website is used, identify trends, and make enhancements that improve your browsing experience and ensure that our site meets your needs effectively.

 

Sharing Your Information

We value your privacy and only share your personal information in the following situations:

· Service Providers: We collaborate with trusted third-party service providers to help us operate our business. These partners assist with tasks such as order fulfillment, payment processing, marketing, and website analytics. We ensure that these providers adhere to strict confidentiality and security standards.

· Legal Requirements: We may disclose your information if required by law, such as to comply with legal processes, respond to lawful requests, or protect our rights and the rights of others. This includes cooperating with law enforcement or other governmental agencies when necessary.

· Business Transfers: In the event of a merger, acquisition, or sale of Kalavriti or its assets, your information may be transferred as part of the transaction. We will notify you of any such change and how it may affect your data.

Cookies and Tracking Technologies

To enhance your experience on our website, we use cookies and similar tracking technologies. Cookies are small text files placed on your device that help us:

· Remember Your Preferences: Store your settings and preferences to provide a personalized experience each time you visit our site.

· Analyze Usage: Track how you use our website to identify trends and areas for improvement.

· Personalize Content: Display relevant products, offers, and recommendations based on your browsing history and preferences.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality and performance of our website, potentially limiting your ability to use certain features.

Data Security

We are committed to protecting your personal information from unauthorized access, alteration, or disclosure. Our security measures include:

· Encryption: We use SSL (Secure Sockets Layer) technology to encrypt data transmitted between your browser and our servers, ensuring that your information is securely processed.

· Access Controls: We implement strict access controls to limit who can view or handle your personal data. Only authorized personnel with a legitimate need have access to this information.

Despite these measures, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal information, which include:

· Access: You may request access to the personal information we hold about you. This allows you to review and confirm the accuracy of the data we have.

· Correction: If you find that any of your personal information is inaccurate or incomplete, you can request corrections to ensure it is up to date.

· Opt-Out: You have the right to opt out of receiving marketing communications from us. You can do this by following the unsubscribe instructions included in our promotional emails.

· Deletion: You can request the deletion of your personal information, subject to legal requirements and our data retention policies. We will review your request and take appropriate action in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

Kalavriti Pvt. Ltd Email: info@kalavriti.com Website: www.kalavriti.com

Address: GC-52, 5th Floor, Aditya Gold Crest Tower Vaibhav Khand, Indirapuram, Ghaziabad Uttar Pradesh 201014

Thank you for choosing Kalavriti. We value your trust and are committed to safeguarding your personal information.